At Globety, we are committed to providing fast and reliable shipping for all our customers within the United States. This policy outlines our shipping process, delivery times, and key details to ensure transparency and a seamless experience.
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PROCESSING TIME

Orders are typically processed within 1-2 business days after payment confirmation. During peak periods or high-demand times, processing may take longer.
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DELIVERY TIME

Delivery typically takes 1–5 business days, depending on your location. Please note that delivery times are in addition to the 1–2 business days required for order processing and packaging, as mentioned above.
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SHIPPING COSTS

We are pleased to offer free shipping on all orders, with no additional fees or charges. Simply place your order, and we will handle the delivery at no cost to you.
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ORDER TRACKING

Once your order is shipped, you will receive a confirmation email with your tracking number and a link to track your package on the carrier’s website. Please note that tracking updates may take 24-48 hours to appear after dispatch.
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FAILED DELIVERIES

To avoid any delivery issues, please ensure that your shipping information is accurate when placing your order. Below are common delivery scenarios and how they are resolved:

1- Incorrect Shipping Address or Unavailable Recipient:

If a package is returned to us due to an incorrect shipping address or failed delivery attempts, it will be held until we receive reshipping instructions from you.

• Please note: Free shipping applies only to the initial shipment. If the issue is caused by incorrect shipping information or missed delivery attempts, reshipping fees may apply.

• If you no longer wish to receive the product, you may request a full refund for the order.

2- Order Marked as Delivered but Cannot Be Found:

If your package is marked as delivered but cannot be located, please follow these steps:

• Check with neighbors or your local carrier office to see if the package was left there.

• If it is still not found, please contact us, and we will assist you in resolving the issue with the carrier.

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SHIPPING HELP

If you have any questions or need assistance, please feel free to contact us.