RETURN & REFUND POLICY
You are eligible for a return within 15 days of receiving your order if the product is damaged or incorrect.
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EXCHANGE FOR DAMAGED/INCORRECT PRODUCT:
Contact us within 15 days of delivery.
Provide your order number, a detailed description of the issue, and photos of the damaged or incorrect product.
If eligible, we’ll send you instructions for returning the product.
Ship the product to the address provided.
Once inspected, we will process your replacement within 1-2 business days.
Your replacement will be shipped according to our standard delivery times.
Notes:
The product must be returned unused, in its original condition, including all accessories, packaging, and documentation.
Return shipping costs and the shipping costs for the replacement product will be covered by us in case of product damage or error.
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REFUND FOR DAMAGED/INCORRECT PRODUCT:
Contact us within 15 days of delivery.
Provide your order number, a detailed description of the issue, and photos of the damaged or incorrect product.
If eligible, we’ll send you instructions for returning the product.
Ship the product to the address provided.
Once inspected, we will process your refund within 5-10 business days.
Refunds will be issued to your original payment method.
Notes:
The product must be returned unused, in its original condition, including all accessories, packaging, and documentation.
Refunds will be issued for both the product’s purchase price and return shipping costs, if applicable.
©2025 Globety. All rights reserved.
By Globety LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States